Why Chatterton Builders?

Why Consider Us?

 Creating your New Home doesn’t need to be difficult, and it certainly doesn’t need to be stressful! We want you to have an exceptional result and an incredible journey.

As experienced specialists in quality high performing homes, we know what we are talking about!

You can be confident we have the skills, knowledge and experience to take your new home from conception to an exceptional quality home that performs well above the minimum building code. Let us take you on your own amazing journey and leave you with an exceptional souvenir – your dream home!

Watch our short video and hear a few words from Brent Chatterton, owner of Chatterton Builders.

Tailored to Your Needs

We can provide the full range of services catering for any stage of the building and design process.  It does not matter what stage of the building process you are at we have the staff and experience to assist you to get what you want , whether you need us to assist you with a design or you have plans supplied by your own architect.

Design Build is our bread and butter work. After listening to your needs we can work together to identify the Designer that best meets those needs. We, as the builder, can ensure the design works for you and your budget is considered in all design decisions. This avenue provides the best result for your buck as the whole team (client, builder & designer) has clear goals and constraints to work with from the start.

Our Plan Range is another great tool providing ideas, and importantly a price guide to work to. As each house is unique these plans can be easily tweaked to suit a family’s needs, and level of energy efficiency required.

As well as creating energy efficient homes of differing levels, we are also trade qualified to build the ultimate high performing home, a Certified Passive House.

As an eHaus licensee for Canterbury we also have access to certified passive house designers to design such houses. Their head office also undertake all the modelling, testing and certification, all of which guarantee your homes performance levels. We have house plans available which can be altered to suit your needs and lifestyle, or purely to act as inspiration. We also have a collection of eHaus Certified Passive House Plans available to view.

Each client is unique with differing needs, concerns and knowledge.  What we do is listen and tailor our services, in agreement with you the client, to meet your requirements and your lifestyle commitments.

We take into account your aspirations, ideas, available time, interests, desired involvement and knowledge and work to achieve a balance that is right for the individual client.  One process does not fit all!

Communication tailoring too!

Too many questions or not enough information?  Expectations invariably differ from one person to the next.  Misunderstood communication expectations or even worse, ignorance, is not what you, the client, wants or needs!  The Builder can certainly make or break your home building experience.

We recognise that communication needs and preferred avenues are also unique.   Therefore, the communication avenues we use can also be tailored to the unique needs of the client.

Our online system whilst enabling information sharing 24/7 also allows conversations to be followed, emails to be tracked, schedules to be updated and photos to be posted, among other things it certainly helps you, the client, to feel more a part of it even if you can’t get to site very often.

And as for more personal, traditional forms of communication we embrace this too and believe a balanced approach is definitely preferable for a productive relationship – read on for more on this.

A helping hand at every stage

How many times have you wanted to get an answer to something or assistance with a problem and you don’t know who to call, you get transferred from one person to another, or worse still no one gets back to you?

We have dedicated staff who are available to assist you or answer your questions at each stage of the process, plus our Office Administrator based at our offices in Rangiora will ensure any messages get to the right person.  We don’t juggle building work with project management and sales – we each have a role and are accountable for it, and this includes excellent communication with our clients.

 As an experienced builder Brent will work alongside you and your designer or architect during the potentially daunting stage of design, pricing and eventually contract signing. All our clients rave about Brent’s knowledge, integrity and approachability.  Why not make the most of his vast experience?

Our Client Liaison is also another port of call assisting you with your choices of products and materials during the selection stage.  We attend important supplier meetings with you to ensure we have a shared understanding of the important matters and answer any questions to help facilitate the process.

Come and have a chat in our boardroom

Our dedicated Project Manager is available to discuss how your project is going throughout the build if you prefer a face to face catch up or phone call – it’s all about what suits you and what makes you feel comfortable we are delivering you the result you want.

And don’t forget our 24/7 online client portal

See here for our full range of our services.

Future proofing?

How many houses do you see which, 5 – 10 years after they were built, start looking shabby, scruffy and past their best?

There are many reasons for this, namely poor workmanship and use of sub-standard products. Did you check the paint used was actually a reputable brand and not a cheap version? You probably didn’t and neither should you have to!

We believe all homes should be built, not for move in day, but for years and years to come. Quality workmanship and quality tested materials truly come to the fore when it comes to the time test! We will never cut corners. All our houses still look great today – we want you to have a home that look amazing for many many years to come.

We also provide you with all the warranty information in a handy pack so you have all the information to enable you to maintain your home as per the warranty requirements. It is important to find out about your responsibilities for maintenance during the lifetime of the product before building, as you may want to consider the impact this will have on future time and cost.

Who is working on your job and how qualified are they?

How many building sites do you see full of young guys standing around or left to their own devices?  How many sites have 2 or more apprentices to one qualified builder?  How can they really keep an eye on those guys? Are they just getting the job done to simply pass an inspection, or are they ensuring the job is done to a high standard wanting their work to stand the test of time?

Not only do we ensure our qualified builders outweigh our apprentices we also take seriously the training of our apprentices so that they too work with high quality in mind, aiming to be not just builders but craftsmen themselves.

In advance of building your home we also inform you who the main team of builders will be working on your home, and their experience and qualifications.  We want you to have peace of mind that the builders, and project manager, responsible for the construction of your home are capable, experienced and committed to building your home to the high standards we expect.

We have also trained many of our builders in the specialist field of Passive House construction. Brent is only one of a handful of Passive House Certified Tradespeople in New Zealand.
By the specialist teams building up experience in this field it ensures success, efficiency and ongoing development. This also extends to our sub-contractors. We use the same ones for all our Passive House builds to ensure they understand the concept, we avoid delays due to inexperience or mistakes, and they know what they can and cant do, for example, ensuring the airtight envelope is not compromised. It also provides extra quality assurances for the client.